Terms, Returns & Warranty

Payment Terms

100% payment required prior to commencing ANY design work - whether custom or ready-made. Accepted funds include American Express, Mastercard, VISA, Discover or Paypal. All payments are processed through our secure on-line payment service.

The trademarks displayed are registered trademarks of Visa, Visa International, MasterCard, American Express, Discover and Paypal.

Refunds

Orders placed through our on-line store constitute a performance contract for banner production between our company and customer. Once design work has commenced for any online order, no cancellations are accepted.

Church or other organization checks are accepted by special request. However, funds must clear our banking institution prior to commencement of ANY design work. This could result in delays for your project.

Returns

 NO RETURNS ARE ACCEPTED for Custom Church Banners. 

Due to the very nature of custom banners, they are not usable for any purpose other than that chosen by the customer. Prior to placing your order, please keep this in mind. While we exercise every possible option to insure your satisfaction, the ultimate responsibility for the final product remains with the customer. Our financial obligation is satisfied with fulfillment of your order and/or identical replacement. No exceptions.

LIMITED RETURNS ARE ACCEPTED for Stock Church Banners.

Under very specific circumstances, Banners4Churches.com will accept limited returns for our Stock Church Banners. The banners must show no sign of wear, abuse, neglect or Act of God and returned at customer's expense within three days of original receipt. This return policy is available ONLY for our Banner Designs that have not been customized/altered in any way by logo and/or copy. Determination of return status condition rests solely with production staff of Banners4Churches.com. For all accepted returns, a 50% restocking fee and applicable shipping deduction will apply. Upon acceptance or return by Banners4Churches.com, applicable credits will be made to customer by original payment method used within three business days.

Warranty

Church Banners & Display Systems

All new order complaints must be submitted in writing within 8 days of receipt of the goods. No warranty, express or implied, shall apply if the customer fails to observe the supplied instructions for care and erection, or if customer has processed the goods or taken them into operation. The warranty does not cover usual wear and tear. If a display system fails to operate properly within the six month warranty period, complaint must be submitted in writing to Banners4Churches.com for review. Obvious manufacturer defects must be reported prior to the system being used. Customers are responsible for return shipping to Banners4Churches.com. Upon delivery receipt, Banners4Churches.com will inspect the product for manufacturer defects. Upon timely notification of a legitimate complaint, Banners4Churches.com reserves the right to either remedy the defect or supply a replacement within 14 days of receipt of the returned goods. In such case, Banners4Churches.com will pay the necessary shipping costs. If subsequent replacement proves unsuccessful, the customer only reserves the right to reduce the purchase price or rescind the contract. Warranty claims must be submitted in writing to Banners4Churches.com within 6 months from receipt of goods. Claims not covered under the warranties include but are not limited to...

• Failure to follow assembly instructions, warning and/or disclaimers

• Normal wear and tear, including industry standard fading

• Misuse and unauthorized alteration of product/products

• Loss, theft or vandalism Natural disasters, flooding, strong storms and/or wind

• Transportation damages

For additional information on coverage or exclusions, or if you have additional questions not answered here, please ask a customer service representative for more details prior to ordering!